Frequently Asked Questions

Frequently Asked Questions

Can I study at JCU Online if I have not studied for many years?
Many students at JCU Online are new to postgraduate study. For some, this may be their first experience of studying online. You will be supported throughout your studies through close contact with your tutors and academics, your dedicated Student Success Advisor who can help you with all non-academic questions and our online learning environment which makes your assignments clear and easy to understand.
How does JCU Online compare to other universities?
JCU was ranked in the top 300 universities in the world and one of the top 25 universities in Australia by the 2022 Times Higher Education (THE) World University Rankings.
Can I receive credit based on work experience?
Yes, you can apply for credit based on your prior work experience. The work experience you wish to receive credit for must align with the learning outcomes for the JCU Online subjects. You will need to provide a CV and a Statutory Declaration, as well as other supporting documents if required.
How do I apply for RPL?
To apply for RPL, your previous study needs to have been completed within the last 10 years. The learning outcomes for the subjects you wish to gain credit for need to align with the corresponding JCU Online subjects. Your eligibility will be assessed once you have completed your application.
What online learning platforms do you use in your courses?
JCU’s online learning platform is LearnJCU, which is intuitive and easy to navigate. Blackboard Collaborate is your virtual classroom, bringing together students from around the world in one online space.
What is the academic support like? Is there any academic support to review drafts for assessments?
When studying with JCU Online, you will have a tutor for every subject who will be available to answer questions, give feedback and academic assistance. You will also be able to access our Learning Centre, which is an academic support resource available to all JCU students in order to help them succeed in their studies.
Are classes compulsory?
No, there are no attendance requirements, and any live sessions are recorded for you to watch later. Your subject will have a designated beginning and end date, and your assignments will also have specific due dates.
Can I use campus facilities as an online student?
Yes, if you present your JCU student card you can access our campuses and facilities in-person.
Will orientation week be on campus?
No, our JCU Online courses are offered 100% online, with no on-campus or in-person commitments.
What is FEE-HELP?
FEE-HELP is a government loan scheme that can help eligible students to pay for all or part of their postgraduate tuition. You can find more information on our Fees page, or reach out to our Enrolment Advisors on 1300 535 919.
Why do I need to apply for FEE-HELP instead of HECS?
FEE-HELP loans are available to assist eligible full-fee paying students with the cost of a postgraduate university course. HECS loans are only for undergraduate degrees.
Can stagger my payments if I am paying upfront?
Yes, provided your subject is paid for in full by the payment due date. You can find all important dates including due dates on our Academic Calendar.
Do I get any discounts if I pay upfront?
No, we do not offer discounts to students who pay their fees upfront.

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