David Miller
David originally did his degree in Computer Science at the University of Natal and since then has achieved success in a number of different countries (South Africa, UK, Australia) across a number of different industries (mining, utilities, telco), working in a number of different functions (IT, Marketing, Finance) and leading teams - small (5) and large (+150). His key work experience is listed below
- GPRS Program at BT Cellnet that enabled the launch of the world's first commercial proposition for 2.5G and earned awards for the fastest implementation of a new billing system
- Companion UK program which implemented an entire new IT stack for O2 helping to propel it to the leading telco in UK
- Customer Profile Program at 3 that implemented a new Customer Data Warehouse
- ECO Program at VHA that implemented a fully integrated, best-of-breed Business Intelligence ecosystem that provides Vodafone Australia with deep analytical insights that have helped drive actions to stem customer loss and start turning the company around from a loss-making position
- Customer Network Experience Program at VHA that implemented a logical data warehouse by integrating an operational Big Data capability which is being used to drive operational improvements that enhance the customer experience as well as reduce cost